Clarification Text on Protection and Processing of Personal Data

This Personal Data Clarification Text is within the framework of the Personal Data Protection Law No. 6698 (“KVKK”), Sarphan Finance Center C Block No:37 Ümraniye/Istanbul located at FURKAN SEN (ARTPOİNT ARCHITECTURE) (the “Company” or “FURKAN SEN (ARTPOİNT ARCHITECTURE)“) (the “Data Controller”); it has been prepared to inform natural persons (“Data Subject”) about the collection, processing, transfer, protection, storage and destruction processes, forms and purposes of their personal data and their rights under the LPPD.

  1. 1. Our Purposes for Processing Your Personal Data

We process your personal data in accordance with the articles of KVKK limited to the following purposes:

  • Promotion and presentation of our products and/or services and operation of sales processes,
  • Negotiation, conclusion and performance of contracts,
  • Realization of membership transactions,
  • Creating the Portal registration of our customers and making user definitions,
  • Our products can be used by our users and members,
  • Announcing changes in existing and new products and services, campaigns, promotions, conducting marketing and sales activities, planning and executing social media and corporate communication processes, conducting advertising/campaign/promotion processes,
  • Conducting interviews to identify Business/Solution partnerships and third party companies for the purpose of cooperation, evaluating the results of these interviews, the cooperation framework
  • commissioning and execution of products and services subject to cooperation, and receiving result reports,
  • Entering the registration of business/solution partners who will sell the pre-accounting program into the system,
  • Developing and planning the company’s commercial strategies,
  • Our subscribers can offer their products and services to the end user through the COMPANY NAME platform,
  • Execution of product and/or service procurement processes,
  • Updating, customizing and developing our products and services in line with needs, demands and legal and technical developments,
  • Eliminating problems in our products and services, identifying and eliminating errors, problems and findings, and providing an improved experience to our users,
  • Providing the necessary training and information about our products and services upon the request of our customers, explaining how to use our programs, supporting the training processes with visual and/or visual and audio communication tools,
  • Providing remote support and Call Center services, tracking the number and content of calls,
  • Improving the experience of our users,
  • Managing cookies in order to improve the experience of our members and visitors on our websites, to identify requests and problems and to conclude their searches quickly,
  • In order to continue our business activities, updating customer contact information and informing our relevant institutions, collaborators, contractors and/or suppliers of this updated information,
  • Evaluating, processing and realizing all requests coming to sales or support services,
  • Execution of activities for customer functioning and satisfaction and liaison for satisfaction measurement surveys,
  • Conducting market research, generating statistics and analyzing customer usage and business processes,
  • Making our products and services suitable for the business processes of our members and improving customer business processes in line with our members’ suggestions, requests or customer and user business process researches, statistical reports, examining, resolving and responding to any complaints made by customers,
  • Follow-up of collections, execution of refunds to those who have made erroneous payments, and tracking and monitoring of these refunds by COMPANY NAME,
  • Inviting third parties to the COMPANY NAME platform,
  • Our member merchants can open accounts on behalf of their own customers,
  • Sending e-bulletins to our existing and potential members,
  • Providing necessary information to persons requesting information through our website, managing judicial/administrative processes, responding to requests from public institutions and organizations, fulfilling legal obligations within the legal framework, resolving legal disputes,
  • Conducting investor relations,
  • In the event of merger, spin-off, transfer of all or part of the company with another company, ensuring the results arising from this legal transaction,
  • Receiving e-document applications such as e-invoice, e-archive, e-dispatch note, e-export, e-self-employment receipt, and making them actively available,
  • Our members can open a current card, open the COMPANY NAME account and update the existing record, open an e-invoice account,
  • Tracking the customer account in case of any problem,
  • Provision of fixed-term employees through business/solution partner companies,
  • Questioning business/solution partner satisfaction,
  • Management, execution and supervision of our activities, ensuring business continuity, and conducting financial and fiscal affairs,
  • Ensuring the security of our workplaces and offices and ensuring the creation and follow-up of visitor records,
  • Ensuring the security of our software and systems and carrying out information security processes,
  • Providing fringe benefits and benefits for employee relatives,
  • Reaching the relatives of employees in emergency situations,
  • Evaluating job applications of employee candidates, conducting interviews and interviews, contacting the people they have shown as references in their resumes, establishing, executing and terminating the employment relationship / contract,
  • Organizing events and organizations,
  1. 2. Personal Data We Process

In order to realize our personal data processing purposes specified in this Clarification Text, as the data controller, we may process your personal data below in accordance with the articles of the KVKK:

For users:

  • Contact information; contact information including cell phone, e-mail, landline phone number;
  • Your settlement information; Residence information and address information,
  1. To Whom and For What Purposes Do We Transfer Your Processed Personal Data?

Your personal data, 1. above. Within the scope of the purposes stated in the article and in accordance with the provisions of the KVKK and other legal legislation in force regarding personal data, it may be transferred to the following third parties in Turkey or abroad:

  • Domestic and foreign business and solution partners with whom we cooperate for the execution of support, marketing, sales and product development activities, and companies from which services are received
  • Stakeholders
  • Company Authorities
  • Suppliers
  • Judicial Authorities and Public Authorities: In order to fulfill our legal obligations, process management within the scope of requests and audits from judicial / administrative authorities, responding to incoming requests, fulfilling legal obligations within the legal framework, resolving legal disputes and taking necessary legal actions in disputes that may arise
  • Real and Private Legal Entities: In order to fulfill our legal obligations, process management within the scope of requests and audits from judicial / administrative authorities, responding to incoming requests, fulfilling legal obligations within the legal framework, resolving legal disputes and taking necessary legal actions in disputes that may arise
  1. 4. How We Collect Your Personal Data

We collect your personal data through the following automated and non-automated channels:

  • Our website,
  • Platforms that provide remote access,
  • Email, SMS, business cards,
  • Telephone, Fax,
  • CCTV (Closed Circuit Camera Recordings),
  • Physical form,
  • Mail, cargo or courier services,
  • Face-to-face interviews,
  • Other physical and electronic media.
  1. 5. Legal Reasons for Our Personal Data Collection and Processing Methods

5. article, it is a necessary condition for the establishment and execution of the contract between you and our Company, it is mandatory for the Company to fulfill its legal obligations, it is mandatory for the Company to establish, defend and protect its rights, it is mandatory for the Company to fulfill its legitimate interest and your explicit consent is processed based on legal reasons.

Article 6 of the LPPD As stated in the article; special categories of personal data are processed on the basis of legal grounds by persons or authorized institutions and organizations under the obligation of confidentiality for the purpose of planning and management of health services and financing for data related to health, if the data subject has explicit consent, if it is stipulated by law.

  1. 6. Your Rights Regarding Your Personal Data as a Data Subject

11. article, you have the following rights regarding your personal data:

  • Learn whether your personal data is being processed,
  • Request information if your data has been processed,
  • Learn the purpose of data processing and whether it is used for its intended purpose,
  • To know the third parties to whom your personal data is transferred domestically or abroad,
  • To request correction of your data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom your personal data has been transferred,
  • Although it has been processed in accordance with the provisions of KVKK No. 6698 and other relevant laws and legislation, to request the deletion or destruction of your personal data in the event that the reasons requiring its processing disappear and to request notification of the transaction made within this scope to third parties to whom your personal data has been transferred,
  • To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems
  • In case you suffer damage due to unlawful processing of data, to demand the compensation of this damage.

However, Article 28/2 of the Law on the Protection of Personal Data Pursuant to the provision of the article; In the following cases, you cannot use your rights listed above, except for your right to demand compensation for the damage:

  • Processing of personal data is necessary for the prevention of crime or criminal investigation.
  • Processing of personal data made public by the data subject himself/herself.
  • Personal data processing is necessary for the execution of supervisory or regulatory duties and disciplinary investigation or prosecution by the authorized and authorized public institutions and organizations and professional organizations in the nature of public institutions based on the authority granted by law.
  • Processing of personal data is necessary for the protection of the economic and financial interests of the State in relation to budgetary, tax and fiscal matters.

For the request for the use of these rights, you can fill out the form you can access by clicking on the contact button and submit your written application
You can send it to our address. Your requests sent via the form will be answered free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the requested transaction requires an additional cost, the fees in the tariff determined by the Personal Data Protection Board will be requested from the applicant.

If you wish to make a written application, you may send the wet signed form to our company’s address Sarphan Finans Merkezi C Blok No:37 Ümraniye/İstanbulthrough a notary public or deliver it to the same address in person or by proxy. Documents confirming your identity, documents supporting your request, if any, and if you wish to exercise this right through your proxy, a copy of the power of attorney containing special authorization must be attached to the form.

Incomplete or inaccurate information during the application, insufficient clarity and comprehensibility of the request, failure to submit the documents supporting the request or failure to submit them properly, failure to attach a copy of the power of attorney for applications made by proxy, etc. may lead to disruptions in meeting your requests and may cause delays in the research process. Therefore, it is important that you comply with these points in the exercise of your rights. Otherwise, our company will not be responsible for any delays. Our company reserves its legal rights against false, untrue/illegal, malicious applications.